Supporting you in periods of financial difficulty
If you're a Resolution Life insurance customer experiencing financial difficulty and having trouble meeting your insurance premiums, please call us to talk about how we may be able to help you.
We understand that everyone’s circumstances are unique, so we'll assess your situation and discuss your options to help you through this period. These options could include:
• Accessing features within your policy that may reduce or waive your premium
• Altering your options or cover levels to make your premium more affordable – you can read more about this on our Insurance affordability page.
• If your employment circumstances have changed, such as experiencing a reduction in income or unemployment, please contact us to talk through the impact this may have on your insurance cover.
Other ways to get support
In addition to speaking with us, you might like to reach out to other organisations for further support or view online resources for more information. View a list of these on our NZ Financial help directory.
We're here to help
If you have any questions about your insurance:
• Contact us
• Contact your financial adviser
What you need to know
Resolution Life Australasia Limited ABN 84 079 300 379, NZ Company No. 281363, AFSL No. 233671 (Resolution Life) is part of the Resolution Life Group. The content on this website is for information only. The information is of a general nature and does not constitute financial advice or other professional advice. Before taking any action, you should always seek financial advice or other professional advice relevant to your personal circumstances. While care has been taken to supply information on this website that is accurate, no entity or person gives any warranty of reliability or accuracy, or accepts any responsibility arising in any way including from any error or omission.
